:root{color-scheme:light;--bg:#eef4fb;--panel:rgba(255,255,255,0.94);--panel-strong:#ffffff;--text:#15304f;--muted:#5e718a;--line:rgba(21,48,79,0.1);--brand:#1f5f99;--brand-deep:#174a79;--accent:#f1a623;--accent-deep:#c98010;--danger:#c44d3c;--shadow:0 22px 44px rgba(31,95,153,0.14);--radius:24px}*{box-sizing:border-box}html{font-size:16px}body{margin:0;min-width:320px;font-family:ui-sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;color:var(--text);background:radial-gradient(circle at top left,rgba(31,95,153,.18),transparent 28%),radial-gradient(circle at top right,rgba(241,166,35,.18),transparent 24%),linear-gradient(180deg,#f8fbff 0,var(--bg) 100%)}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}.shell{width:min(100%,1120px);margin:0 auto;padding:20px 16px 48px}.hero-card,.panel{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px)}.hero-card{padding:24px}.eyebrow{display:inline-flex;align-items:center;gap:8px;padding:8px 12px;border-radius:999px;background:rgba(31,95,153,.1);color:var(--brand-deep);font-size:.8rem;font-weight:700;letter-spacing:.04em;text-transform:uppercase}.hero-title,.section-title{margin:14px 0 10px;line-height:.98}.hero-title{font-size:clamp(2.2rem,7vw,4.8rem);max-width:12ch}.section-title{font-size:clamp(1.4rem,4vw,2rem)}.lead,.muted{color:var(--muted)}.grid{display:grid;grid-gap:16px;gap:16px}.stats{grid-template-columns:repeat(2,minmax(0,1fr))}.stat{padding:16px;border-radius:20px;background:var(--panel-strong);border:1px solid var(--line)}.stat-label{color:var(--muted);font-size:.84rem}.stat-value{margin-top:10px;font-size:1.8rem;font-weight:700}.button-row{display:flex;flex-wrap:wrap;gap:12px;margin-top:24px}.button,.button-secondary{display:inline-flex;align-items:center;justify-content:center;min-height:48px;padding:0 18px;border-radius:999px;border:none;font-weight:700}.button{background:var(--brand);color:white}.button-secondary{background:rgba(241,166,35,.14);color:var(--text)}.layout{display:grid;grid-gap:16px;gap:16px;margin-top:20px}.panel{padding:18px}.ticket-list{display:grid;grid-gap:12px;gap:12px}.ticket-card{display:grid;grid-gap:10px;gap:10px;padding:16px;border:1px solid var(--line);border-radius:18px;background:rgba(255,255,255,.72)}.inline-row,.ticket-meta{display:flex;align-items:center;flex-wrap:wrap;gap:8px}.badge{display:inline-flex;align-items:center;min-height:28px;padding:0 10px;border-radius:999px;background:rgba(24,20,17,.06);color:var(--muted);font-size:.84rem;font-weight:600}.badge--brand{background:rgba(31,95,153,.12);color:var(--brand-deep)}.badge--accent{background:rgba(241,166,35,.18);color:var(--accent-deep)}.form{display:grid;grid-gap:14px;gap:14px}.field{display:grid;grid-gap:8px;gap:8px}.label{font-size:.92rem;font-weight:700}.input,.select,.textarea{width:100%;min-height:48px;padding:12px 14px;border:1px solid rgba(24,20,17,.14);border-radius:16px;background:white}.textarea{min-height:132px;resize:vertical}.timeline{display:grid;grid-gap:12px;gap:12px}.timeline-item{padding-left:14px;border-left:2px solid rgba(24,20,17,.1)}@media (min-width:860px){.shell{padding:28px 24px 64px}.layout{grid-template-columns:1.3fr .7fr;align-items:start}.stats{grid-template-columns:repeat(4,minmax(0,1fr))}}